SECURITY

Built to protect patient data.

Second Door handles protected health information every day. Here’s how we keep it safe, and what we sign with every practice.

Book a demo

SECURITY

Built to protect patient data.

Second Door handles protected health information every day. Here’s how we keep it safe, and what we sign with every practice.

Book a demo

Security at a glance

HIPAA Business Associate Agreement with every customer

Hosted on AWS in the United States

Role-based permissions for every user

Change history on patient records

Call recordings open only through expiring links

Encrypted connections (HTTPS)

Security at a glance

HIPAA Business Associate Agreement with every customer

Hosted on AWS in the United States

Role-based permissions for every user

Change history on patient records

Call recordings open only through expiring links

Encrypted connections (HTTPS)

How we protect your data

What we commit to in writing, who can see what, and where the data lives.

1

Agreements

A HIPAA Business Associate Agreement is part of our Customer Terms.

HIPAA BAA

5-day breach notice

2

Access

Every user has a role, and permissions decide what they can see and change.

Role-based access

Change history

3

Infrastructure

Second Door runs on AWS in the US, with integration credentials encrypted by AWS KMS.

AWS · US

Encrypted credentials

FAQ

Questions your compliance team will ask.

Yes. Our HIPAA Business Associate Agreement is an addendum to our Customer Terms, so every customer is covered.

On Amazon Web Services, in the United States.

Only the people you give access to. Each user has a role, and permissions control what they can view and change.

Under our BAA, we notify you without unreasonable delay, and no later than five calendar days after we discover it.

Recordings are kept in private storage and attached to the patient record. They open only through links that expire.

Yes. Ask your Second Door contact, or book a call and we’ll walk your team through it.

KEEP EXPLORING

Customers

Read how practices use Second Door.

Integrations

Connects to the EMR you already use.

Pricing

Pricing built around your practice.

Questions about security?

We’ll walk your compliance team through how Second Door handles patient data.

Book a demo

Questions about security?

We’ll walk your compliance team through how Second Door handles patient data.

Book a demo