“Before Second Door… we had three hundred pages of faxes every Monday morning when we walked in, and it was papers falling out of our fax machine and trying to find out which page went with which and which patient… We’re getting to a lead right now and contacting them within twenty-four hours, which is helping us schedule them and get them in the door that same week.”
Mick FoleyChief Administrative Officer
What you get
Take the manual work out of every referral.
Keep your setup
Works with the fax service you already use.
- Works with any fax-to-email service
- Keep the number your referral sources already use
Ready-to-work leads
Referral details, already filled in.
- Patient and referral details captured
- Non-referral documents sorted automatically
Automate outreach
Petey reaches out so your team doesn’t have to.
- Petey texts new referrals automatically
- Offers real openings and books the visit
- Hands off to your team when needed
How it works
From fax referral to first visit.
From the practices using it
“The time we spend processing faxes has been cut by about a third.”
Kat ReidySupport Staff Manager
Features
Every fax handled, not just the referrals.
Fax inbox
Every fax, sorted for you.
Referrals become leads. Authorizations, progress notes and records requests are labeled and land in your fax inbox.
Referral sources
Know who sent it.
The referring provider is pulled from the fax and matched to their practice, so your referral sources build themselves.
EMR sync
Patients and cases, synced.
New referrals become patients and cases in your EMR. Existing patients are matched.
Duplicates
Duplicate referrals, caught.
When a referral comes in for a patient who already has an open lead, it's added to that lead and flagged for review.
Add Petey
Outreach starts on its own.
Turn on Petey, and the patient gets a text to book the eval within minutes.
Questions practices ask about fax automation.
PAIRS NICELY WITH
