Features
Everything your team needs, right next to the message.
Patient details
The whole patient story beside every thread.
Appointments, cases, care team and lead status sit next to the conversation, pulled from your EMR.
Shared inbox
One thread per person.
Every lead and patient has one thread, sorted by status and owner, so anyone can pick it up.
Internal notes
Notes and @mentions.
Hand off inside the thread with internal notes patients never see.
Templates
Templates and bulk texts.
Build a reply once and send it with a “/”, to one patient or many.
Sending rules
Quiet hours and opt-outs.
Texts go out at reasonable hours, and patients who reply STOP stop getting them.
Alerts
Know the moment a patient replies.
New messages and assignments alert your team, with a reminder when something stays unread.
Add Petey
The most intelligent autoresponder you’ve ever had.
Turn Petey on for any thread, and Petey answers questions and books the eval.
Questions practices ask about shared texting.
PAIRS NICELY WITH
