LEAD MANAGEMENT

Ditch the spreadsheet. Understand demand.

Faxes, calls, texts and web requests land in one dashboard, fully integrated with your EMR.

Book a demo

LEAD MANAGEMENT

Ditch the spreadsheet. Understand demand.

Faxes, calls, texts and web requests land in one dashboard, fully integrated with your EMR.

Book a demo

Trusted byWorks withWebPTPromptRaintreeClinicientathenahealthStride
Features

Work every lead until it's booked.

Automation

Leads move themselves.

When an eval is booked, missed or attended, the lead moves to the status you choose. Leads that go quiet can close on their own.

Needs Action

See who needs you next.

One list of every lead with a past-due reminder or an unread comment.

Lead owners

An owner on every lead.

Assign in one click, and the owner gets an alert. Set a reminder so the next call happens.

Duplicates

One patient, one lead.

Repeat leads are flagged and linked to the original, so nobody calls the same patient twice.

Lead card

The whole patient on one card.

Texts, calls, faxes and appointments sit on the lead, synced with your EMR.

Scheduling

Book the eval from the lead.

Pick a location and service, choose an open time, and book without leaving the lead.

Add Petey

New leads get a text.

Petey texts new leads to get them booked, and stays within daytime hours.

Closed-loop reporting

Know which referrals actually turn into visits.

Every lead is tracked from first touch to attended eval, so you can see which sources, clinics and referring physicians are growing, and which are slipping.

From the practices using it
“The lead dashboard has allowed our front office to visualize and manage every lead that comes through the company in one spot, all the way to conversion.”
Michelle BabcockChief Experience OfficerSpooner Physical Therapy
“Second Door let us get rid of all of our spreadsheets. Now we get leads from Google, from Facebook, and they all come into one place.”
Tarah SweeneyOwnerProgressive Physical Therapy

Questions practices ask about lead management.

Your EMR stays the system of record. Second Door is where every new patient starts: every channel lands in one place, and Second Door reads bookings and check-ins from your EMR, so you can see which leads became attended evals.

Second Door reads bookings and check-ins from your EMR, so your reports show which leads became attended evals, not just booked ones.

If the same patient faxes, calls and fills out a form, they stay one lead.

Yes. Give them access, and they can see and help convert the leads for their clinic.

Your EMR stays the system of record. Second Door is where every new patient starts: every channel lands in one place, and Second Door reads bookings and check-ins from your EMR, so you can see which leads became attended evals.

Second Door reads bookings and check-ins from your EMR, so your reports show which leads became attended evals, not just booked ones.

If the same patient faxes, calls and fills out a form, they stay one lead.

Yes. Give them access, and they can see and help convert the leads for their clinic.

Your EMR stays the system of record. Second Door is where every new patient starts: every channel lands in one place, and Second Door reads bookings and check-ins from your EMR, so you can see which leads became attended evals.

Second Door reads bookings and check-ins from your EMR, so your reports show which leads became attended evals, not just booked ones.

If the same patient faxes, calls and fills out a form, they stay one lead.

Yes. Give them access, and they can see and help convert the leads for their clinic.

PAIRS NICELY WITH

Fax Automation

Referral faxes become leads, patients and cases in your EMR.

Conversations

Two-way texting with the whole patient story beside it.

Digital Front Door

Web lead capture built to convert.

Ready to get rid of your spreadsheet?

A 30-minute walkthrough, led by a PT growth expert.

Book a demo

Ready to get rid of your spreadsheet?

A 30-minute walkthrough, led by a PT growth expert.

Book a demo