Know where every lead stands.
From first contact to first visit, by source, location and owner.
1
Where leads come from
Break down leads by source, location, payer and campaign, down to the UTM.
Lead source
UTM
2
How fast your team responds
See Time to First Touch and Time to First Visit, by location and lead owner.
Velocity
Lead owner
3
What turns into visits
See Scheduled %, Attended % and Closed Lost %, plus why leads were lost.
Conversion
Closed Lost reasons
BEYOND THE FUNNEL
Look past the first visit.
NPS and outcome scores sit next to your lead numbers.
NPS reporting
Track how patients rate their experience, by location and over time.
Outcomes reporting
Follow outcome scores across a plan of care to show progress.
Employer partner dashboards
Eligibility, enrollment, utilization and visits for every employer partner.
“What gets measured gets managed… One front desk member is eight percent more likely to convert leads. She’s an all-star. We had her write scripts and train the other ones.”
MORE OF THE PLATFORM
